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Privacy Policy

ETAG Construction Fixings Ltd

Last updated: February 2026

 

1. Who We Are

ETAG Construction Fixings Ltd is a UK-based supplier of construction fixings, dry lining, insulation and passive fire protection products.

For the purposes of data protection law, ETAG Construction Fixings Ltd is the “data controller” of the personal data you provide to us.

If you have any questions about this policy, you can contact us at:

Email: sales@etagconstructionfixings.co.uk

Phone: 020 8691 5794

 

2. What Information We Collect

We may collect and process the following information:

  • Name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Information provided via contact forms or email enquiries

  • Technical enquiry details

  • Website usage data (via cookies and analytics tools)

  • We do not collect sensitive personal data.

 

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Provide technical support

  • Supply products and services

  • Manage customer relationships

  • Improve our website and services

We process your data under the lawful basis of:

  • Legitimate interests (B2B communication and service delivery)

  • Contract (where you request products or services)

  • Consent (where applicable for marketing communications)

4. Marketing Communications

We may contact you about relevant products and services where there is a legitimate business interest or where you have provided consent.

You can opt out of marketing communications at any time by:

  • Clicking unsubscribe in emails

  • Contacting us directly

5. Data Storage & Security

We use secure systems, including HubSpot CRM, to store and manage customer data.

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

 

6. Data Sharing

We do not sell your personal data.

We may share your information with:

  • Trusted service providers (e.g. CRM, hosting providers)

  • Delivery partners

  • Professional advisers

All third parties are required to process your data securely and in accordance with data protection laws.

 

7. Data Retention

We retain personal data only for as long as necessary for legitimate business purposes or to comply with legal obligations.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability (where applicable)

To exercise your rights, contact us using the details above.

 

9. Cookies

Our website may use cookies to improve user experience and analyse traffic. Further information will be provided in a dedicated Cookie Policy if applicable.

 

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.